When I open HP ALM. I got this error. "Main application process...

[Tarun Gupta]

When I open HP ALM. I got this error. "Main application process failed to start. Contact your System Administrator". Can anybody help ??

 

[Sagar Aggarwal]

You should do what the error says " contact your system administrator"

 

[Igor Markov]

Is this somehow related to LoadRunner?

 

[Tarun Gupta]

Sagar Aggarwal- Yes admin also dont have any information on it. Igor Markov- Yes its related as i am using performance center.

 

[NaveenKumar Namachivayam]

Which version of IE and PC you are using?

 

[Tarun Gupta]

IE8 & PC12.01... tried with IE10 too...

 

[NaveenKumar Namachivayam]

IE 10 should work. If not, PC is not hosted properly.

 

[Sambit Samantasinhar]

Are you opening ALM first time in your machine? Does ALM open through a proxy?

 

[Igor Markov]

Can you post a screenshot?

 

[Jaimini Bhatt]

Check -your organization's security policy, Java applet setting and Internet Explorer security.

 

[NaveenKumar Namachivayam]

Run IE as administrator

 

[Karthik Subash Ravindran]

Get the Local admin Right s enabled for your pc and right click the IE and say run as administrator .do you have a 32 bit or 64 bit OS?

 

[Tarun Gupta]

i have all admin rights on system.. i tried with doing Run as administrator too.... 64 Bit OS... Screen shot for error

 

[NaveenKumar Namachivayam]

Remove start_a.jsp and try it again

 

[Tarun Gupta]

yes tried... deleted all C:\Users\User\AppData\Local\HP... folder too.....Installed alm client again..

 

[NaveenKumar Namachivayam]

Are you able to connect PC ALM from VuGen.

 

[Tarun Gupta]

Yes..Its working from other system..

 

[Biswajit Sahu]

update the host file in ur system with proper ip then it will work , take a copy of a host file from the system on which PC is working fine and use it on ur system.

 

[Ajith Babu]

right-click on the IE icon and select “run as administrator” from the menu